Privacy Policy

Last updated: January 1, 2026

Overview

Apex Lock & Key ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when using our website or contacting us for locksmith services.

Information We Collect

We may collect the following types of information:

  • Contact information — name, phone number, email address, and service address when you submit a quote request or contact form.
  • Usage data — IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
  • Service records — information about the services we provided to you, retained for warranty and billing purposes.

How We Use Your Information

  • To respond to service requests and provide quotes.
  • To schedule and fulfill locksmith services.
  • To follow up on completed work.
  • To improve our website and service quality.
  • To send occasional service reminders (you may opt out at any time).

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

  • Service technicians employed or contracted by us, to fulfill your request.
  • Payment processors, to handle transactions securely.
  • Legal authorities if required by law or to protect against fraud.

Cookies

Our website uses cookies to remember your design preferences (style variant) and to analyze site traffic. You may disable cookies in your browser settings, though some site features may not work properly without them.

Data Security

We implement standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us by phone for sensitive requests.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at info@apexlockandkey.com.

Third-Party Links

Our website may link to third-party sites (e.g., Google Maps, Google Reviews). We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Apex Lock & Key
123 Main Street, Springfield, IL
info@apexlockandkey.com
(555) 247-5625